主页
知识大厅
搜索
账户
充值
常见问题
当前学科：市场营销学
题目：
服务的不可感知性意味着（ ）
A. 服务的质量检验很难采用统一的标准
B. 服务后的利益很难被察觉
C. 购买依赖先前的经验
D. 服务的特质及组成服务的的元素是无形无质的
E. 生产的过程也就是消费的过程
答案：
<查看本题扣1积分>
查看答案
问题答案不对?抱歉,搜索引擎优化导致页面变化,请尝试站内搜索,远程教育试题库
推荐知识点:
主动免疫
何谓肾性贫血？简述其产生机制。
论述心理护理的概念以及心理护理的原则。
简述护理学的基本任务。
试述社会总资本简单再生产的实现过程和实现条件
压力源
师德与德育的关系。
翻译篇章If you intend using humor in your talk to make people smile, you must know how to identify shared experiencesand problems. Your humor must be relevant to the audience andshould help to show them that you are one of them or that you understand their situation and are in sympathy with their point of view. Depending on whom you are addressing, the problems will be different. If you are talking to a group of managers, you may refer to the disorganizedmethods of their secretaries; alternatively if you are addressing secretaries, you may want to comment on their disorganized bosses.Here is an example, which Iheard at a nurses’convention, of story which works well because the audience all share thesame view of doctors. A man arrives in heaven and is being shown around by St. Peter. He sees wonderful accommodations, beautiful gardens, sunny weather, and so on. Everyone is very peaceful, polite and friendly until, waiting in a line for lunch, the new arrival is suddenly pushedaside by a man in a white coat, who rushes to the head of the line, grabs his food and stomps over to a table by himself. “Who is that?”the new arrival asked St. Peter. “Oh, that’s God,”came the reply, “but sometimes he thinks he’s a doctor.”If you are part of the group which you are addressing, you will be in a position to knowthe experiences andproblems which are common to all of you and it’ll be appropriate for you to make a passing remark about the inedible canteen food or the chairman’s notorious bad taste in ties. With other audiences you mustn’t attempt to cut in with humor as they will resent an outsider makingdisparaging remarks about their canteen or their chairman. You will be on safer ground if you stick to scapegoats like the Post Office or the telephone system.If you feel awkward being humorous, you must practice so that it becomes more natural. Include a few casual and apparently off-the-cuff remarks which you can deliver in a relaxed and unforced manner. Often it’s the delivery which causes the audience to smile, so speak slowly and remember that a raised eyebrow or an unbelieving look may help to show that you are making a light-hearted remark.Look for the humor. It often comes from the unexpected. A twist on a familiar quote “If at first you don’t succeed, give up”or a play on words or on a situation. Search for exaggeration and understatements. Look at your talk and pick out a few words or sentences which you can turn about and inject with humor.
依决策性质，饭店决策可分为确定型决策、非确定型决策和风险型决策。
广泛性焦虑症
本网站数据均来自互联网 --2018